Terms

Parking: If a tradesman is required to park their vehicle in a parking permit area, a visitors parking permit or access to parking will be required upon arrival to the property.

Access to the Property: In the event that the tradesman arrives and is unable to perform the work required due to the lack of access, a call out fee will be applicable. This includes not being at the property when a suitable time had been agreed, keys / swipe cards that are incorrect, faulty or have not been provided or any other occurrence that is the responsibility of the owner, property / strata manager, tenant or relevant party.

Materials: The customer is responsible for the purchase of any light fitting or ceiling fan for the replacement or installation by Go Fusion Electrical. The customer will deal direct with the supplier for any warranty claims on those materials if they are to be found faulty.

Ovens / Dishwashers Elements: Given the magnitude of different models that have been and are currently on the market, Go Fusion Electrical is unable to stock all possible elements or parts. The tradesman will usually require two visits to the property. The first visit will establish if the element or part is at fault and what element or part is required and the second visit will be to replace the element or part.

Kitchen Appliances: For any oven, stove, hotplates or rangehood replacements, removal of the old unit and the packaging for the new unit is the responsibility of the owner, property / strata manager or tenant.

Invoice Terms: Invoice terms are pay on the day.

Collection of Overdue Accounts: Any expense, cost or disbursement incurred by Go Fusion Electrical or any of its employees in recovering any outstanding monies (including debt collection fees, bank fees in relation to dishonoured cheques, and solicitor costs) shall be paid by the client as outlined in Section (32) of the Supreme Court Act 1932. Please note that any such action will be reported to the Credit Reference Association, which may affect your ability to borrow funds from banks and other financial institutions or open trading accounts with other companies, trusts or individuals in the future.

Call us now on 1300 GO FUSION (46 3874) or visit our contact page.